Melanie O.

I hold a Master of Science in Cybersecurity and a Bachelor of Science in Information Technologies with a concentration in Cybersecurity. I also earned the Google IT Support Professional Certificate. My education and hands-on technical experience have given me a strong foundation in Windows, Microsoft 365, Google Workspace, basic computer troubleshooting, cybersecurity awareness, file management, internet use, and everyday technology support. My teaching experience has primarily been informal an…